Customer Satisfaction
12 May 2014
I’m usually try before buying and that’s exactly what I did a couple of weeks ago when, during my road trip along California and Nevada, I […]
7 August 2013
Doesn’t matter how sophisticated is the product or the service that you sell to make it successfull, what really counts is the customer experience that we […]
18 June 2013
The adoption of the 80/20 methodology seems to be widely spread around large enterprises and startups. I’m a convinced adopter of this concept and I use […]